Offerings
Our services span the following application lifecycle stages:
- Application Maintenance – Changing or enhancing software to meet new business demands in the post-rollout phase of an application.
- Application Support – Providing first, second, third line and on-call support
- OS and Server Migration – Sometimes operational systems and servers do not perform to the utmost. Our Maintenance and Support specialists can migrate the product to another OS or server to improve performance results.
- Application Integration, Migration or Transformation – Replacing, migrating and integrating legacy or custom-made systems with Commercial off-the-shelf products.
- Application Improvement – Our Support engineers revise the current state of an application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of web products.
- Application Management -The application management layer cuts across all software engineering activities listed above. We take complete ownership of the outsourced suite of applications as per the agreed scope and manage the support. This typically involves transition management, project management, proactive risk and scope change management, quality management, service level agreement (SLA) management etc.
- Third-Party Solution Maintenance – LATRUS extends the useful life of 3rd party software well beyond the end-of-life declaration and helps you reduce the TCO and generate a bigger return on your IT investments while still providing the exemplary services your clients deserve.